Tribest SW-2000-B Use and Care Manual Page 18

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WHEN YOU NEED SERVICE
In the unlikely event that you need service on your Slowstar
®
, or if it fails to function
properly while within the warranty period during normal household operation, contact
the Slowstar
®
Warranty Service Center. For all service inquiries, please first contact the
Slowstar
®
Warranty Service Center for a return merchandise authorization (RMA) number
and proper routing instructions.
Slowstar
®
Warranty Service Center
Tribest Corporation
1143 N. Patt St.
Anaheim, CA 92801
TEL: 888-254-7336, FAX: 714-879-7140
IF YOU NEED SERVICE:
• Call the Slowstar
®
Warranty Service Center (888-254-7336) to get a Return
Merchandise Authorization (RMA) number to send your Slowstar
®
to the service center.
Returns will NOT be accepted without an RMA number clearly written on the box.
• Pack your Slowstar
®
securely in the original shipping box. Make sure all affected parts
are enclosed.
• Fill out the service request form and enclose it in the shipping box.
• Seal the shipping box securely with packing tape.
• Address the box to the Slowstar
®
Warranty Service Center. Be sure to put your return
address on the outside of the package.
• It is always wise to insure the package against possible damages or loss in transit.
Ship prepaid.
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